Technical Support (Third Parties)

£50.00 Incl. Vat

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This service is intended for anyone who has not previously purchased the relevant product directly from ASD Tuning, but requires technical support, product guidance, troubleshooting assistance or help diagnosing an issue.

Due to a significant increase in technical enquiries, we are no longer able to provide unlimited support to non-customers free of charge. These enquiries can often require considerable time, investigation and research, which takes us away from supporting our existing customers and completing our day-to-day work.

Purchasing this service gives you dedicated technical support from ASD Tuning for your specific enquiry.

If you have purchased the relevant product directly from ASD Tuning, please contact us through the usual support channels – you do not need to purchase this service.

Please book at least 48 hours in advance.

Important information & liability

Technical support and guidance provided by ASD Tuning is advisory only and is based on the information supplied to us by the customer.
We rely on that information being complete and accurate.

As technical advice must ultimately be interpreted and acted upon by the customer, ASD Tuning cannot verify that all instructions,
explanations or recommendations have been fully understood or implemented correctly.

The customer is responsible for ensuring that any guidance provided is understood before carrying out work and, where necessary,
for seeking assistance from a suitably qualified professional.

To the fullest extent permitted by law, ASD Tuning accepts no responsibility for loss, damage, faults, injury or other consequences
arising from the misunderstanding, misinterpretation, incorrect application or improper implementation
of technical advice or guidance provided through this service.

We do not guarantee that every enquiry, fault or technical issue can be diagnosed or resolved as part of this service.

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